In the article, "No More Revolving Door," published in CASE Currents, Witt/Kieffer consultant Jon Derek Croteau discusses why advancement programs must commit to putting people first.
Poor retention rates in advancement programs appear to be at a historic high in the profession. Open advancement positions seem to be anywhere and everywhere in the United States. And as institutions in Europe, Asia, and Australia become more sophisticated seekers of philanthropy, they are recruiting talent from North America to help them along the way.
With supply and demand contributing to high turnover in advancement shops, private secondary schools, colleges, universities, hospitals, and other nonprofits are losing resources, not only in costs associated with personnel turnover and unfilled positions but also in the loss of long-term personal and professional relationships with their constituencies. Turnover contributes to falling morale throughout an institution, ultimately reducing staff effectiveness and employee satisfaction.
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