By Shelly Carolan, Michael Castleman and Susan Snyder Multiple disruptive trends continue to alter the healthcare landscape Changing provider landscape Consumerization of Care Omnichannel Care Payer and Reimbursement Identifying the leadership qualities, skills and vision required to navigate these trends...

By Susan Snyder and Lynn Foster Just as individual personality drives human behavior, organizational personality shapes the behavior of people throughout the organization. How do you change culture? There’s a tendency for organizations to take on culture by agreeing on new...

By Zachary Smith, PhD As higher education emerges from the Covid-19 era and all its tremors and tribulations, presidents (under advisement from their trustees and leadership teams) are recalibrating and rethinking what they want to prioritize as they lead their...